Image: Google Duplex
Google unveiled Duplex at this year's Google IO. Duplex is a mind-blowing AI voice bot that can have conversations with real people in order to complete tasks like dinner reservations.
The examples are amazing, the system can deal with interruptions and can clarify details during the call in a realistic manner.
Have a listen to the call below:
The applications of this are very exciting! PAs and assistants may soon have their own digital assistants who can do the phone leg work, and eventually the phone lines will be full of automated assistants chatting to each other! Great for people like me who hate talking on the phone :-p